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About
Masterclasses
Interviews
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Blog
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Type:
CEM 2021
ECOM Africa 2021
ECOM20/20 Asia
Interviews
Masterclasses
The Fulfilment Summit
Virtual
Webinars
Duration:
Any Duration
Short (< 5 minutes)
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CEM 2021
18
Videos Found
Importance of employee experience, and global leadership in the adoption of CX approaches.
CX
WhatsApp: The new toll-free for customer service
CIO
CX
Diversity & inclusion, and low fidelity customer experience.
CX
Chairperson Opening Remarks – Clint Payne
CX
Managing the needs of your customer: Humans vs. tech or humans and tech?
CX
eCommerce
Investing in CX technology? You need to understand workplace psychology first.
CX
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