CEM 2021

18 Videos Found

Creating a customer-centric future: Scaling delivery of innovations in CX through effective dissemination strategies and models

CX

Rethinking customer support: Delivering better experiences while driving down cost.

CX

Online education sector – the new student experience.

CX

How digital transformation should start with your customer.

CX

Customer service during a global pandemic for the travel sector

CX

Reinventing the employee experience and WFH culture in a post-covid world.

CX

From Journey Mapping to Journey Management: The Evolution of CX.

CX

Unlocking South African Digital Customer Experience Report 2021 with the leading experts from different sectors.

CX

Humanise and personalise omni-channel engagement and delight your customers.

CIO
CX

The Silver Bullet to improving your Customer Experience

CX

Growing and retaining your customer base with digital solutions.

CIO
CX

Redefining CX for a New Era

CIO
CX

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