ECOM20/20 expands into ASIA. Following 6 years of success in Cape Town and Nairobi, Kinetic and Trescon are excited to present ECOM20/20 ASIA. Due to the Covid-19 pandemic the 2021 edition will be hosted virtually with the promise of a physical event in 2021.
ECOM20/20 ASIA aims to offer solutions to help online retailers succeed. If you already sell online, you’ll come away from the event with completely new online merchandising ideas, selling tools, marketing outlets, and operational strategies.
The Fulfilment Summit
The Fulfilment Summit provides insight and ideas to help your entire DTC operations achieve efficiencies and improved customer experiences. The one day online/virtual conference.
From warehousing and workforce management, eCommerce and contact centers, inventory and order management to payment processing; from pick, pack and ship to delivery and returns; technology, automation and systems integration, to transportation and global operations. All need to come together to create one seamless, cost efficient, customer-centric operation.
CEM Africa Summit
CEM Africa is a meeting place for CX professionals and innovative CX solution providers. Where like-minded customer experience experts and the top CX solution providers gather for an informative and educational summit with the common goal of improving customer experience across Africa. The event will provide a platform for like-minded CX professionals to showcase their industry knowledge as well as solutions to better the customer’s perception of the brand.
eCommerce Africa conference and exhibition was a great success story for delegates and sponsors alike. The event hosted more delegates than any year prior and is still the largest event of it’s kind on the continent. The demand for the eCommerce track has grown to such a degree that we have taken the decision to dedicate 100% of the conference and exhibition to eCommerce.